Tag Archives: Babbling

I Heart Logitech

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I’m not one to sing the praises, online anyway, of a product.  Today I’m making an exception.  For the record, the only keyboards and mouses that we’ve used in the last ten years have been from Logitech.  So I was a fan of their products prior to what happened today.

This week our home office got a bit of a face lift in the form of two new desks.  This is something we’ve been wanting to do since we moved in over three years ago and we finally got around to it.  Well, Bill decided to look for new desks.

Anyway, as a result of all the moving around of things one of the ‘feet’ on my keyboard was broken.  After dealing with it being lopsided all week I decided to call Logitech to see if they could send me a new ‘foot’.  For those smarty pants out there, no I didn’t have the foot propped up, that’s not what caused it to be lopsided.  Surprisingly those ‘feet’ don’t  fold flush against the bottom so when one is missing the keyboard is lopsided.

When my call was answered by Ryan he was very polite and handled everything very efficiently.  He did a quick check and it turns out that my keyboard is no longer made so they can’t send me a new foot.  Instead they are going to send me a completely new keyboard.  He took my name and address as well as my email address and I should have a new keyboard a week from now.  Wow!

I have to say that I’m super impressed all around.  When I get the survey to let the company know how my call was handled I will definitely complete it and sing Ryan’s praises as well as the company’s replacement policy.

 

Luck O’ The Chinese?

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Here is a very grainy shot of our two Irish (in name only) lassies.

Rylee was so funny when we arrived at daycare today.  I was getting Brynn settled in while Rylee went back to her room to get ready for breakfast.  This is our usual routine.  While I was helping Brynn I heard Rylee come running.  She told me that I had to come see the mess in Ms. Deb’s room.  I told her I’d be there in a minute.  She was waiting for me and bouncing because she was so excited to have me see what she had seen.

So I finally walked down to Ms. Deb’s room and there on the carpet was lots of gold glitter and small black construction paper footprints.  Rylee told me that I couldn’t step on it.  I did manage to convince her that it was fine to step on it.  Well then all the kids there decided to run around and follow the gold glitter trail. 

Ms. Deb proceded to tell us moms that overnight a Leprechaun visited her room and left quite a mess.  She had already cleaned up most of the mess by the time we got there.  Rylee’s class hasn’t learned about leprechauns, but Ms. Deb said that when she has Rylee next year she will understand what they are. 

This means that next year I can have fun and make ‘messes’ at home for the girls to discover.  And yes, ‘girls’ because you know Rylee will want to educate Brynn on the magic of the leprechauns.

I have to say that watching those kids follow the gold glitter trail was a great way to start my morning.